Empowering Local Households Through the Makhanda Homestay Experience
Monday, 31st March 2025
The homestay business in Makhanda isn’t just about offering a place to sleep—it’s about opening doors, building legacies, and transforming communities. From seasoned hosts to newcomers, the homestay experience is proving to be a powerful economic and cultural driver. These are not just businesses; they are passion projects that offer guests an authentic slice of local life while empowering homeowners to create sustainable livelihoods.
Lulama Kopo: A Decade of Dedication
If resilience had a name, it would be Lulama Kopo. With over ten years in the homestay industry, she has weathered the storms, adapted to change, and built a reputation for excellence.
“One of my proudest moments was hosting visitors from England during the National Arts Festival. We placed third in a local homestay competition, and our guests consistently return because of the warmth and comfort we provide.”
Lulama’s success didn’t happen by accident. She embraced training from local tourism initiatives, sharpening her skills and refining her service. Her advice to new homestay owners? First impressions are everything.
“You can’t take back a bad welcome. Always treat guests with warmth, professionalism, and a genuine smile.”
Her formula for success is simple but powerful: professionalism with a personal touch. A neat, well-maintained space, thoughtful gestures like welcome notes and local recommendations, and respecting guests’ privacy all make a difference.
Linda Mtse: Growing Beyond the Festival
Newcomer Linda Mtse is proof that passion and strategy can turn a small homestay into a thriving business. In just two years, she has carved a niche for herself, earning a third-place award for Eastern Cape’s Most Organized Homestay.
“The most rewarding part? Seeing guests ecstatic about their stay and forming lasting relationships. One guest from the East London Literary Festival even met up with me months later because we had built a friendship.”
Linda is determined to expand her business beyond the National Arts Festival (NAF). While the festival brings in a flood of guests, she sees the potential for year-round bookings. However, marketing remains a challenge.
“I’m not a marketing expert, and I don’t always have time to promote my homestay online. If organisations like Makana Tourism could help advertise us, it would give guests more confidence in our services.”
Despite the hurdles, Linda remains focused. Her key to success? Time management, organization, and a strong commitment to quality service.
Nomakhwezi Beja: A Newcomer with Big Ambitions
Joining the homestay programme in 2023, Nomakhwezi Beja took a bold step from student accommodation to hospitality. What drew her in? The chance to meet new people and share her home with travelers from diverse backgrounds.
“I’ve learned to stay calm and collected while managing different guests. I want to improve my homestay, add more facilities, and make it even more attractive to visitors.”
Nomakhwezi understands the deeper value of homestays—they are cultural bridges. She supports the idea of training, group discussions, and local engagement to enrich the experience for both hosts and guests.
