Tumelo Tladi: The Fine Art of Hospitality
Wednesday, 19th March 2025
What truly defines hospitality? Hospitality consultant Tumelo Tladi believes it’s more than just a clean room—it’s about the details.
“Friendliness, cleanliness, and comfort are the backbone of great hospitality. Fresh sheets, tidy rooms, small touches like chocolates or flowers—these things make guests feel special.”
Tumelo emphasizes the importance of learning from the best—whether by visiting hotels and restaurants to experience high standards of service or using social media platforms like TikTok for industry insights.
“Homestay owners must always keep improving. There are so many resources out there—use them!”
Homestays: More Than Just Accommodation
What makes Makhanda’s homestays stand out isn’t just their affordability or convenience—it’s the personal touch, the warmth, and the community-driven spirit behind them.
These aren’t just rooms for rent. They are homes filled with stories, relationships, and a deep commitment to making guests feel welcome. Whether it's a seasoned host like Lulama, a passionate entrepreneur like Linda, a visionary like Nomakhwezi, or a detail-oriented expert like Tumelo, each of these hosts is part of a bigger movement—one that empowers local households, strengthens communities, and brings people together, one guest at a time.
So, the next time you visit Makhanda, book a homestay. Experience hospitality with heart.
